Schedule of Events
Current schedule is subject to change. Please check back for updates as we finalize the agenda.
| Legal/Compliance Track |
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This brass tacks track includes state and federal updates, conversations with regulators, the renowned debt collection drill and legal updates. |
| Operations Track |
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This is where the rubber meets the road and includes sessions on phone data testing, credit reporting, servicer oversight, debt registry, electronic payments and more. |
| New Markets Track |
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Explore new market opportunities in subprime performing markets, subrogation, auto, medical, corporate debt and more. |
| Consumer Skip Tracing Track |
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New this year! With data brokers being targeted for increased regulation, learn more about the environment, the latest skip tracing technology and what the future holds. |
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Pre-Conference Agenda
Tuesday, February 3, 2015
7:00 – 8:00 am
Pre-Conference Registration/Breakfast
Registration will open at 7:00 am and breakfast will be served.
8:00 am – 3:00 pm
Pre-Conference Program
Pre-Conference and the main conference require separate registration.
8:00 am – 12:00 pm
Introductory Survey Course on Debt Buying
Speakers: Rozanne Andersen (Ontario Systems, LLC), Dennis Hammond (The Debt Marketplace, Inc.), Mark Naiman (Absolute Resolutions Corp) & Tomio Narita (Simmonds & Narita LLP)
Certification: 4 credits
This course covers the history of the debt buying industry, the life cycle of a debt, industry regulations, collection issues and responsibilities including state licensing and consumer communications. The course is designed as a general overview of the industry in order to establish a base for best practices. The Introductory Survey Course on Debt Buying is required for individuals seeking to become a Certified Receivables Compliance Professional (CRCP) through DBA International.
1:00 – 3:00 pm
Ethics and Consumer Financial Services Law
Speakers: Don Maurice (Maurice & Needleman) & Manny Newburger (Barron & Newburger, P.C.)
Certification: 2 credits
We examine attorney professional ethics issues unique to attorneys engaged in debt collection. Topics explore the tensions between the Fair Debt Collection Practices Act and the Model Rules of Professional Conduct, including a look at the recent decision in the Bock v. Pressler & Pressler and the Consumer Financial Protection Bureau’s efforts to regulate attorney conduct. Don and Manny will also discuss the ethical implications raised by the 7th Circuit Court of Appeal’s decision in McMahon which may require giving legal advice to unrepresented persons and the latest developments in supervision of non-attorneys, use of technology in a collection practice and “meaningful involvement.”
| Debt Buying/Attorney Track |
8:00 – 8:50 am
An In-Depth Look at the DBA Certification Standards - Series A
Moderator: David Reid (DBA International)
Panel: Jessie Skibbe (KirkpatrickPrice LLC), Brett Soldevila (Security Credit Services LLC) & Rance Willey (Troy Capital, LLC)
Certification: 1 credit
In this session, we will take a in depth look at each of the Series A standards. We will discuss real world examples of how compliance with each standard can be achieved and provide the guidance needed to kick start your path to Certification! Representatives from two certified debt buyers and one audit firm will walk you through the process beginning to end in this interactive session.
9:00 – 9:50 am
Consumer Collection in the Year of 2020
Speakers: Ron Canter (Law Offices of Ronald S. Canter, LLC), John Bedard (Bedard Law Group, PC) & Benjamin Kahrl (Global Debt Registry)
Certification: 1 credit
This presentation will review the history of legal collection of consumer debts as a background to explore what the future will hold for collection of consumer debts in the year 2020. The focus of the program will be on the ever increasing role of regulation in collection of debts, whether by direct creditors or debt buyers. The program will explore how anticipated advanced in technology will promote more effective, reliable and profitable legal collections while at the same time enhance client audit requirements and foster regulatory compliance.
10:00 – 10:50 am
Due Diligence in Purchase/Sale Agreements
Speakers: Suzanne Walstrum (Recovery Management Systems Corporation) & Steve Dostal (Wells Fargo & Company)
Certification: 1 credit
Hear directly from a major bank to gain valuable insight into what it takes to become an approved buyer and learn from an industry leader the best practices for conducting due diligence on sellers and debt portfolios to comply with certification standards related to purchase and sale agreements.
11:00 – 11:50 am
Risk Assessment Solutions Tailored for Your Company
Speakers: Joseph Kirkpatrick & Todd Stephenson (KirkpatrickPrice LLC)
Certification: 1 credit
Attendees should expect to leave this session with their own Risk Assessment to take back to their company. Through audience participation and qualified guidance, attendees will receive the tools and knowledge to begin their tailored Risk Assessment during this interactive experience. Many DBA members believe that they're not able to do their own assessment or that you have to hire a third-party to do it for you. This hands-on process will demonstrate how to start and complete the Risk Assessment that's needed to satisfy the requirements for compliance frameworks such as PCI, SOC 2, FISMA, DBA Certification, etc.
1:00 – 3:00 pm
Benchmarking Your CFPB Readiness: Policy and Procedures
Moderator: Rozanne Andersen (Ontario Systems)
Panel: Dara Tarkowski (Akerman LLP) & Luke Umstetter (Sherman Capital Group)
Certification: 2 credits
The Key Attributes of Policies and Procedures for the Debt Buying Industry. Debt buyers large and small are at various stages of CFPB Readiness and by all accounts need practical, real time, real world advice. During this session attendees will be guided by CFPB industry experts through the process of developing a comprehensive set of compliance management system policies and procedures and the controls required to ensure compliance with each. Special emphasis will be placed on identifying weaknesses in your policy and procedure inventory, the legal decisions you must make and the risks you must consider before implementing a policy and the attributes of a CFPB ready policy and procedure program. Each participant will leave the session with a check list of required policies and procedures.
12:00 – 1:00 pm
Pre-Conference Lunch
Lunch will be served for those attending the Pre-Conference sessions.
Annual Conference Agenda
Tuesday, February 3, 2015
7:00 am – 7:30 pm
Registration Opens
The on-site Registration Desk will open from 7:00 am – 7:30 pm.
9:30 am – 12:30 pm
Richard Petty Driving Experience
Richard Petty Driving Experience puts you in a 600 horsepower NASCAR race car for an adrenaline pumping thrill of a lifetime! On Tuesday, February 3, 2015, attendees can strap into a NASCAR race car for a Drive or Ride-Along experience. There is no better way to complete your trip to Las Vegas than to challenge your friends on the track at speeds of up to 165 mph. Experience real life racing thrills by riding shotgun in a two-seat NASCAR race car driven by a professional instructor, or take command of the wheel and experience firsthand the thrill of driving the car yourself.
Transportation is provided to and from the speedway.
A shuttle will pick you up in the hotel lobby at 9:30 am for the trip to the speedway. Ride-Along registrants will return to the Aria around 11:00 am. Those who are driving will return to the Aria via shuttle around 12:30 pm.
3:00 – 3:45 pm
First-time Attendee Pre-Boarding Reception Sponsored by InvestiNet
This is an "Invitation Only" event for those attending their first DBA Annual Conference.
3:30 pm
Exhibit Hall Opens
The Exhibit Hall will be open for registered attendees.
3:45 – 4:00 pm
Conference Welcome in Exhibit Hall
Description and details coming soon.
Location: Bristlecone Ballroom
4:00 – 5:00 pm
Keynote Address in Exhibit Hall: G.A. Bartick, President/CEO R3 Consultants
G.A. Bartick is a national speaker and facilitator at conventions and meetings around the world. He has also implemented hundreds of consultative sales and customer service programs for clients such as Google, MetLife, Caterpillar, Morgan Stanley and Expedia.com. In addition, G.A. Bartick is the author of National Bestseller, Silver Bullet Selling: Six Critical Steps to Opening More Relationships and Closing More Sales which is published by John Wiley & Sons. Prior, G.A. was an executive at Nordstrom, one of the nation's leading sales and customer service organizations. He ran a highly profitable sales organization that delivered the unique "Nordstrom experience" to its clientele.
5:00 – 7:30 pm
Opening Reception in Exhibit Hall Sponsored by DebtTrader
Location: Bristlecone Ballroom
Wednesday, February 4, 2015
7:00 am – 6:30 pm
Registration Open/Attendee Lounge Open
Registration for the main conference will begin following the conclusion of Pre-Conference sessions. The Exhibit Hall will also open for registered attendees.
7:30 am
Exhibit Hall Opens
The exhibit hall opens for registered attendees.
7:30 – 9:00 am
Breakfast in Exhibit Hall Sponsored by CSS Impact!
Breakfast will be served in the Exhibit Hall for attendees who have checked in at the Registration Desk and received their conference badges.
9:00 – 9:20 am
Welcome, Introduction of the Board, General Business Meeting in Exhibit Hall
Join DBA and industry colleagues for brief welcoming remarks and general business meeting.
9:20 – 10:10 am
Keynote Address in Exhibit Hall: Stuart Pratt, President and CEO of
the Consumer
Data Industry Association
The Great Recession wasn’t just about the economy. It fostered and perhaps accelerated a debate about American values. Once considered the center of our country’s success, the principles of consensus and compromise are now derided. America’s deeply divisive debate about what are our country’s core values are is not taking place in the halls of academia, it is happening on the streets of small and large towns across America. This debate is driving real-world decisions that influence the courts, lawmakers, regulators and law enforcement. What does this intense American debate mean for the financial services industry over the next two years?
10:10 – 10:30 am
Refreshment Break in Exhibit Hall
Refreshments will be served in the Exhibit Hall for attendees who have checked in at the Registration Desk and received their conference badges.
10:30 – 11:20 am
Civil Investigative Demands - Can you Be Prepared for a Nuclear Bomb?
Sponsored by Akerman LLP
Moderator: Manny Newburger (Barron & Newburger, PC)
Panel: Thomas Good (Square Two Financial) & Don Maurice (Maurice & Needleman)
Certification: 1 credit
Receiving a Civil Investigative Demand can be a devastating experience. "Success" in a regulatory investigation can still translate to a million dollar loss. This program will address ways that debt buyers can prepare for receipt of a CID or subpoena from the CFPB, the FTC, or a State AG.
Data Testing Best Practices
Moderator: Jason Horsley (LexisNexis)
Panel: Emilie Peterson (LexisNexis), Will Turner (TEC Services Group, Inc.) & Ethan Hahn (Unifund)
Certification: 1 credit
Bring enormous value to your organization by becoming an expert in evaluating data providers. The truth is, numbers can lie. Learn how to avoid being misled by your testing analysis. Successful vendor testing requires up-front planning, careful consideration of key parameters and an intelligent test design that delivers the metrics you need to effectively evaluate data providers. The investment of time and effort pays dividends in the end by enabling your business to clearly evaluate data providers and objectively select a provider that will positively impact your productivity and profitability.
Exploiting Debt Buying Capabilities to Create New Business in the Subprime
Performing Market
Moderator: Rich Munroe (Capital Financial Group)
Panel: Michael Flock (Flock Specialty Finance), Ken Shilson (National Association of Buy Here Pay Here Dealers) & Lou DiPalma (Garnet Capital Advisors)
Certification: 1 credit
Selected industries that use similar core capabilities as a debt buyer uses will be profiled. These industries either originate or purchase a consumer obligation that has to be collected. The presentation will focus on how a debt buyer would use them to gain new business in the subprime performing markets. Core capabilities include Value Proposition, Relationship Building, Underwriting and Analytics, Capital Acquisition and Collection Practices. Participants will understand how to develop a value proposition needed in the relationship building to gain business, how to exploit their core competencies to deliver their value proposition that creates their new brand, become aware of the opportunities in the subprime performing markets that utilize capabilities that are similar to debt buying.
| Consumer Skip Tracing Track |
What is it and How is it Different from Other Types of Data Brokers?
Speakers: Bob Belair (Arnall Golden Gregory LLP), Steven Emmert (Reed Elsevier) & Joseph Rubin (Arnall Golden Gregory LLP)
Certification: 1 credit
This session will look the various types of data brokers and discuss how consumer skip tracing can avoid the pitfalls of being classified as a data broker. This session will give skip tracing executives key information with which to minimize their companies’ legal risk.
11:30 am – 12:20 pm
Consumer Debt Buying and UDAAP - Point/Counterpoint
Moderator: Jonathan Pompan (Venable LLP)
Panel: Alexandra Megaris (Venable LLP), Dalie Jimenez, (Univeristy of Connecticut Law School) & Dara Duguay (Credit Builders Alliance)
Certification: 1 credit
Given today's regulatory environment, meeting consumer protection-related obligations has never been more crucial. CFPB, FTC, and state examinations and investigations are zeroing in on debt buyers, collection agencies and their service providers, and enforcement actions have shown how costly violations can be. Some have argued that the collection of consumer debt without adequate documentation is an unfair and deceptive act in violation of the FDCPA and CFPA. Others, however, argue that time and time again, account level records populate what is considered relevant documentation, and is satisfactory. In light of new certification standards and the evolving legal landscape what is UDAAP? This session will be a lively point / counterpoint with a Q & A.
Current Credit Reporting Issues for Debt Buyers
Moderator: Tomio Narita (Simmonds & Narita LLP)
Panel: Susan Appel (Unifund), Anne Thomas (Cavalry Investments, LLC), Rob Horwitz (Dykema Gossett PLLC) & Carmen Hearn (Experian)
Certification: 1 credit
The furnishing and use of credit report information can be a key component of a debt buyer's recovery strategy, but the increased focus on credit reporting issues by regulators, consumers and consumer attorneys also presents additional compliance and litigation risks. This panel will address recent regulatory and case law developments and will provide strategies for navigating within the current landscape. Topics will include: lessons learned from recent CFPB/FTC guidance and enforcement activity; operational/compliance issues relating to dispute investigations; service provider oversight obligations and credit reporting issues;
making statements about credit scores or credit standing; credit repair organizations; potential state law claims arising from credit reporting; handling requests to delete trade lines; permissible purpose claims and war stories about creative consumers.
Debt Buying in International Markets
Moderator: Mark Naiman (Absolute Resolutions Corp.)
Panel: Artur Aleksandrowicz (National Recovery Service), Samuele Marello (NPL Management) & Amir Erez (Cedar Financial)
Certification: 1 credit
This international forum includes representatives from Russia and Italy, as well as a US-based company focused on international debt recovery. They will discuss reasons companies in their market may elect to sell their accounts receivables on the secondary market as well as provide recommendations on the best approach to working in international markets. They will highlight the importance relationships play in breaking into international markets and talk about the opportunities for US debt buyers in these markets. And finally, they will share “real-world” stories on the challenges in each of their markets.
| Consumer Skip Tracing Track |
Current Legal Requirements and Restrictions
Moderator: Don Maurice (Maurice & Needleman, P.C.)
Panel: Glenn Brown (LexisNexis) & Megan Nicholls (CoreLogic)
Certification: 1 credit
There is a myth that consumer skip tracing is unregulated. In fact, numerous federal and state laws, as well as other legal doctrines, impact the way in which skip tracers can validate a consumer’s identity and pinpoint a consumer’s location. This program will discuss the key legal requirements impacting consumer skip tracing and provide compliance strategies.
12:20 – 2:00 pm
Lunch in Exhibit Hall Sponsored by Focus One
Lunch provided in Exhibit Hall.
2:00 – 2:50 pm
State Legislative and Regulatory Update
Moderator: Todd Lansky (Resurgence Capital, LLC)
Panel: Helen Mac Murray (Mac Murray, Petersen & Shuster, LLP) & David Reid (DBA International)
Certification: 1 credit
Legislative and regulatory activity at the state level has largely been responsible for most operational changes impacting the collection industry this century. Whether it is new statutory language concerning account level data and documents, regulatory interpretations on licensure, or new rules of the court impacting pleadings, it is absolutely imperative that companies stay on top of the latest state trends before they impact company operations. This panel will provide you with a concise review of recent legislative and regulatory actions and what it might foretell for 2015.
Best Practices in Servicer Oversight Sponsored by The Bureaus, Inc.
Moderator: Nick Jarman (Delta Outsource Group, Inc.)
Panel: Wyatt Shaw (InvestiNet, LLC), Laura Jensen (Absolute Resolutions Corp.) & Joe Adams (Hampton Pryor)
Certification: 1 credit
The only thing more important than how much revenue a vendor brings in is how they bring in that revenue. With the advent of the CFPB, all vendors like to talk about compliance, but most of the time it's just that...talk. In order to truly understand the quality and the risk of your relationship with your collection agency partners, it is imperative to pull back the layers of their Compliance Management System until the agencies true compliance identity is revealed. At the same time, there must be a keen eye on performance management in order to ensure their performance expectations are being met as well. This presentation is a unique opportunity to learn from successful vendor managers on how to balance compliance without compromising performance.
Debt Buying in the Automotive Market
Moderator: Jack Tracey (National Automotive Finance Association)
Panel: Mike Huguet (Center Street Finance) & Bruce Newmark (Mark One Holdings)
Certification: 1 credit
This panel will provide a wealth of unique insights into below-prime auto finance in America. Overall market growth is up with the medium sized lender segment experiencing the largest growth. Moderated by the trade association representing the non-prime auto finance sector, the panel includes an industry veteran on the “buy” side and a veteran on the “sell” side who will create robust and healthy discussion on sellable loans, due diligence and the selling window of opportunity.
| Consumer Skip Tracing Track |
New Technologies for Consumer Skip Tracing
Moderator: Mark Naiman (Absolute Resolutions Corp.)
Panel: Chris Metaxas (Digital Recognition Network), Chance Hoskinson (LocateSmarter) & Keith Goodnight (Microbilt)
Certification: 1 credit
Skip tracing operates in a dynamic environment. Increasingly, new technologies are available to assist in consumer identification and in consumer location. This program will explore those technologies, as well as the business, legal and public policy implications arising from their use.
3:00 – 3:50 pm
Federal Legislative and Regulatory Update
Moderator: Ashish Masih (Encore Capital Group)
Panel: Bob Belair (Arnall Golden Gregory LLP) & Rich Munroe (Capital Financial Group)
Certification: 1 credit
After several years of gridlock, DBA is expecting to see legislative activity in 2015: proposals for CFPB reform, FDCPA reform, TCPA reform and FCRA reform will all be in play. Will 2015 finally mark the end of Congressional gridlock? Will the new Congress pass needed statutory updates to the FDCPA or TCPA? What can we expect from the CFPB in 2015 as they work towards comprehensive regulatory reforms? Will the OCC issue any clarifications on their recent guidance to banks on consumer debt sales? This panel will discuss these and other issues impacting the collection industry at the federal level.
Changing the Conversation: The Media, Social Media and the New Frontier
Speakers: Kassy Perry (Perry Communications Group)
Certification: 1 credit
The debt buying industry has a story to tell – and it is a good one! Join former reporter, media relations expert and crisis communications specialist, Kassy Perry, to learn how your organization can benefit from leaning into conversations with the media. Kassy will discuss how traditional news is merging with online media and how this creates a place for your organization to become a key influencer in conversations occurring on mainstream, online and social media platforms. She will share the dos and don’ts of communicating with reporters, and answer candid questions about today’s evolving media landscape and the debt buying industry’s role in the story. She will explain how journalists use social media to identify influencers, and what DBA International is doing to proactively work with the media on behalf of the debt buying industry.
Navigating the Future of Medical Debt Buying
Moderator: Steve Cohen (Law Offices of Steven Cohen, LLC)
Panel: Dwayne Banasiak (AvantGard/SunGard) & Matt Maloney (First Financial Asset Management)
Certification: 1 credit
Medical debt continues to rise. According to the American Hospital Association, U.S. hospitals provided $45.9 billion in uncompensated care in 2012, representing 6.1 percent of annual hospital expenses. In order to be profitable, debt buyers must accurately bid on a portfolio. Once it's obtained, they must prioritize collection efforts in order to find those most likely to pay. Attend this session to hear how debt buyers and collection agencies can run healthcare industry specific statistical models against outstanding balances, to quickly identify which patients are likely to pay and the value of that payment. Debt buyers can use this information to optimize bids and then use the information in collection strategies in order to keep costs down and increase liquidations. Attendees will also gain insight into HIPAA and the Pinto’s Ruling, and how best to prioritize or segment patients into different collection treatment plans.
3:40 – 4:00 pm
Refreshment Break in Exhibit Hall
Refreshments will be served in the Exhibit Hall for attendees who have checked in at the Registration Desk and received their conference badges.
4:00 – 5:00 pm
Keynote Address in Exhibit Hall: Professor Todd Zywicki, George Mason University
Sponsored by Neustar
The Consumer Financial Protection Bureau is considering new restrictions on debt-collection practices and debt-buying. Yet to improve the functioning of the debt-collection system and promote consumer welfare overall, the CFPB must try to ensure that the benefits of its new regulations exceed the costs. Professor Todd Zywicki, author of Consumer Credit and the American Economy (Oxford 2014) and Former Director of the Office of Policy Planning at the Federal Trade Commission, will discuss the history and economic analysis of the regulation of debt collection and will provide you with the arguments and talking points when talking to policy-makers at the state and federal level about debt collection regulation.
5:00 – 6:30 pm
Reception and live music in Exhibit Hall
Musical Entertainment: TBD
Thursday, February 5, 2015
7:00 am – 12:00 pm
Registration Open
The Registration Desk will be open from 7:00 am to 12:00 pm.
7:30 – 9:00 am
Exhibit Hall Open
The Exhibit Hall will be open from 7:30 to 9:00 am.
7:30 – 9:00 am
Breakfast in Exhibit Hall
Breakfast will be served in the Exhibit Hall for attendees who have checked in at the Registration Desk and received their conference badges.
9:00 – 10:50 am
The Debt Collection Drill (Required for recertification)
Speakers: John Rossman (Moss & Barnett, P.A.), Jim Bedell (Moss & Barnett, P.A.) & Michael Bahner (Sherman Financial Group)
Certification: 2 credits
We will utilize data gathered publishing TDCD to provide conference attendees a menu of possible topics we will address at DBA's 18th Annual International Conference. We will circulate an email survey to all DBA members approximately two weeks before the conference with six proposed topics (gleaned from the most popular recent TDCD topics) and also allow members to suggest other topics. This format will allow input from members and will guarantee that the most timely, popular topics will also be discussed. The membership would vote to select three topics of greatest interest that we would address and also suggest other topics. This format worked extremely well in 2014 and we had significant and constructive feedback from the attendee survey before the conference which shaped that presentation. This session will provide information on the most current issues facing the debt buying industry and will give the attendees specific directions on how to comply with the law without decreasing collections.
9:00 – 9:50 am
Online Compliance & Digital Reputation Management
Speakers: Adam Parks (ComplyARM, Inc.), Lee Brocket (Cascade Capital, LLC) & Aristotle Sangalang (The Bureaus, Inc.)
Certification: 1 credit
This session will focus on understanding best practices for managing online compliance and your businesses digital reputation. Having a website is a requirement for DBA Certification, but your company’s website can be a tool to accomplish many other business and compliance goals. We will cover topics including understanding the DBA Certification Requirement including best practices regarding websites, social media, search engines and other important online tools.
Making Your Subrogation Vision a Reality
Moderator: Howard Barnard (InvestiNet, LLC)
Panel: Leslie Wiernik (The National Association of Subrogation Professionals), & Roy du Plessis (Sequoia Financial Services)
Certification: 1 credit
Subrogation professionals are an important arm of the insurance industry. Their expertise helps insurers recover the costs of a loss. Learn more about this unique market and what opportunities exist to make your subrogation vision a reality. Whether you’re currently working with subrogation or wanting to explore a new market, this session has something for everyone.
| Consumer Skip Tracing Track |
The FTC & Consumer Skip Tracing
Speakers: Bob Belair (Arnall Golden Gregory LLP) & Laura Berger (Federal Trade Commission)
Certification: 1 credit
In May of 2014, the FTC published a comprehensive, ground breaking report on data brokers which, in part, discussed the consumer protection risks arising from skip tracing. This session will look at the FTC’s report, as well as FTC enforcement actions. This panel will also provide critical information to skip trace executives to avoid consumer protection problems and thereby, avoid FTC enforcement problems.
10:00 – 10:50 am
Electronic Payment Options
Speakers: Jeremy Mapes (Mapes LLC), Dara Tarkowski (Akerman LLP) & Marian Sangalang (The Bureaus, Inc.)
Certification: 1 credit
This course would provide a narrative of what the expectations would be to meet the requirements of 12 CFR 205, also known as Regulation E (Electronic Funds Transfers). In particular, the discussion will include the requirements from Reg E for consumers to electronically authorize the use of recurring electronic transactions. Several current solutions will be provided and reviewed. Attendees will understand what type of transactions Reg E effects; will know what is required to legally obtain an electronic approval for recurring payment transactions by the consumer and will be given several of the current solutions that are available on the market to meet the Reg E requirements.
Networking, Debt Buying and the Turnaround and Restructuring Industry
Moderator: Gary Tier (The Forwarders List of Attorneys)
Panel: Greg Fine (Turnaround Management Association) & Steven Mitnick (SM Law, PC)
Certification: 1 credit
In this engaging panel, you will hear about the opportunities turnaround practitioners who consult with or participate in helping troubled companies in the recovery process are seeing with bankruptcies, refinancings and distressed inventory in the current environment. Learn about the key trends impacting the turnaround and restructuring industry and the vital role networking and debt buying can play.
| Consumer Skip Tracing Track |
Best Practices/Self-Regulation for Consumer Skip Tracing
Moderator: Judy Hammond (Resource Management)
Panel: Sheila Gabler (VeriFacts, Inc.), Jason Horsley (LexisNexis) & Pam Dixon (World Privacy Forum)
Certification: 1 credit
The skip tracing industry, for a variety of reasons, is frequently attacked by consumer advocates, plaintiff attorneys, and government officials. This session will look at a best practice regimen for skip tracing that will minimize these risks and provide a solid basis for building reputational value.
11:00 – 11:50 am
Collection Litigation is NOT Scattershot Litigation
Speakers: Joann Needleman (Maurice & Needleman) & Barbara Sinsley (Hudson Cook LLP)
Certification: 1 credit
The term “Scattershot Litigation” is now being used by the CFPB in their supervision and examination of law firms, debt buyers and collection agencies when they engage in debt collection litigation. Consumer attorneys and Attorneys General are adopting this theory as well. The theory appears to have emanated from litigation over the filing of multiple claims and more recently, has been used in several opinions and now is quoted in complaints filed against debt collectors But really is it and why is it not applicable to debt collection law suits? The panel will explore how our adversaries are exploiting this term and why this theory is getting more traction with the Courts than it deserves.
Innovative Recovery Management in a Changing Regulatory Environment
Speakers: David Pauken (Convoke) & Michael Taulbee (Citibank)
Certification: 1 credit
Recent and pending regulatory changes have stretched existing systems and resources, resulting in ever rising compliance costs and risk. Learn how top U.S. Credit issuers are using an innovative cloud technology that lower costs and increases regulatory compliance. The solution enables bi-directional information mobility between credit issuers and their collection channels partners. By using an information exchange and repository that is private for the credit issuer and their third parties, unprecedented vendor oversight and compliance management is attainable and cost effective.
Scheduling of Non-DBA Functions
Please remember not to schedule events in conflict with official conference events. This includes hospitality suites, special breakfasts or dinners and recreational activities, including transportation or similar events.
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